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Be creative, DBS, to avoid layoffs
Other measures could have been considered instead of the layoff at DBS.
By Ho Chee Loon IT is hugely disappointing to hear of DBS Bank cutting 900 jobs. This is a short-sighted and knee-jerk reaction. DBS is here for the long haul and has the financial strength to provide retraining to staff or can re-assign them to other operational areas. Being a bank with a long history in Singapore, and having the branding franchise of POSB, it is disappointing to see DBS responding in such a fashion with little consideration for the employees. Other possible measures that could have been considered include:
There can be many other configurations with more creative thinking. I am not suggesting that we become totally socialistic and distribute wealth without regard for the need to hire and motivate the well-qualified and talented. Talented individuals who contribute to the bank must continue to be rewarded and retained. It is, however, important at this time to consider other factors that are pertinent to the long-term reputation and staff morale of the bank. DBS is not losing money in the third quarter, it is making less money. The CEO must certainly realise that there are good and bad years, there are economic cycles that will affect the performance of the bank. Cutting staff is the easy way out, it doesn't take a highly paid CEO to come up with such solutions. Instead, we expect more creative thinking from the CEO. One must also look at the example DBS is setting to other local banks. The message to the business community is that 'it is okay to fire the minute things turn bad, regardless of other considerations such as long-term business prospects, reputation or loyalty'. This article was first published in The Business Times on November 12, 2008. |
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