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Six steps to global sales success
Focus on what's important - any sales team needs to spend more of its time selling, and less on distractions. -BT - The Business Times
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The art of managing customer relationship
To be sustainable, CRM activities must provide value to both customers and the company. 		Do homework to get bank loan
This is one of the key points emphasised for new and business owners hoping for a bank loan. -The Brunei Times/ANN
Eschewing traditional office space
Businesses that choose high-tech space or business parks may be rewarded in the longer horizon. 		Tips for doing business in the Middle East
Business with international business experience are encouraged to start out business there.
Managing the remuneration system
As economies recover, firms need to balance talent's rising expectations with lessons learned from the global financial crisis. 		Tax challenges of corporate restructuring
Such restructuring is to better streamline business functions and operations, and to enhance business performance.
At the heart of customer loyalty
The way to retain customers is to understand if they perceive true value in products or services. 		Save on import duties by tapping on FTAs
Tap on the China-Singapore FTA (CSFTA) to enjoy tariff savings when exporting your products to China. -BT
The show must go on
Mark Dixon, CEO of the Regus Group place, suggests ways to disaster-proof your business. 		Watch taxes when venturing abroad
SMEs must tread with care because foreign taxes and penalties for non-compliance can easily wipe out profits.
3 cold call tactics that boost sales
The cold call is still very popular - and effective. -Reuters 		Interns - they punch above their weight
More companies are finally realising that interns are an important source of fresh ideas and renewal.
Try partnership route instead of risking M&A
SMEs may be tempted to jump the gun and merge. -BT 		Building a billion-dollar business
Starting small and having significant time and resources are among tips for aspiring entrepreneurs.
Hire a coach to boost biz performance
It can also be more cost-effective since the skills learned can be applied again. 		Seven steps every SME should take to protect its IP
SMEs should conduct regular audits to catalogue their IP.
Handling complaints well can boost loyalty
Survey finding suggests firms should have an effective complaint management system. 		Get ready to cash in on the upturn
Remember the fundamentals and take advantage of the many government schemes available to grow your business.
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