Joy At Work: A Revolutionary Approach to Fun on the Job
Author: Bakke, Dennis W.
Seattle, WA.: P.V.G., 2005
Call Number: 658.314 BAK

This is a case example of a company, AES, where the employees feel motivated and love going to work everyday. Their performance is highly productive.

Their CEO believes that work should be fun and everyone has a part in decision making and shouldering responsibility. This inspiration book reveals all about his unorthodox management style.

How to Reduce Workplace Conflict and Stress : How Leaders and Their Employees Can Protect Their Sanity and Productivity from Tension and Turf Wars
Author: Maravelas, Anna.
Franklin Lakes, NJ : Career Press, 2005
Call Number: 658.1 MAR

In today's fast-paced world, trust is very important when solving difficult problems and improving employee relationships. However, this energy is slowly disappearing in our society and workplaces because of conflicts, cynicism and hostility. Author Maravelas shows executives, supervisors and managers on ways to safeguard pride, profit and productivity while creating a trusting and emotionally resilient workforce.

Banishing Burnout: Six Strategies for Improving Your Relationship With Work
Author: Leiter, Michael P and Christina Maslach.
San Francisco, CA : Jossey-Bass, c2005.
Call Number: 158.723 LEI

Job burnout or work stress leaves a person feeling powerless, hopeless, tired and frustrated. In this book, two leading experts in this field outline their plan to help employees overcome stress so that they can achieve their career goals.

Their step-by-step plan includes establishing core values, setting a personal direction, engaging other people and initiating a realistic plan of action. The book draws case studies from many organisations.

The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late
Author: Branham, Leigh.
New York : American Management Association, c2005.
Call Number: 658.314 BRA

Surveys reveal that more people leave their organisations, not for better opportunities outside, but because of negative feelings over poor management practices and intolerable workplace cultures. This book identifies some of the 'push' factors - stress from overwork and work-life imbalance being some of them. It then presents 54 best practices to improve employee satisfaction, growth and how to retain the right talents.

Dealing With Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers
Author: Cava, Roberta
Publisher: Buffalo, N.Y.: Firefly Books, 2004.
Call Number: 158.26 CLA

Do you have to deal with rude, impatient or aggressive people at work? If so, this book provides all the techniques to overcome negative feelings and anger when you are confronted.

The author has helped many people worldwide to boost confidence, improve competency and increased their enthusiasm for their work.

Available at National Library Board libraries.
Please check the availability of the materials at: vistaweb.nlb.gov.sg.

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