Ease jams? Stagger work hours 25% to work from 8am to 5pm, 25% to work from 8.30am to 5.30pm, 25% to work from 9am to 6pm, and 25% to work from 9.30am to 6.30pm.
Is your IT support snooping on you?
One in three IT professionals abuses administrative passwords to access confidential data such as colleagues' salary details and personal emails, according to a survey. -Reuters
Foreign front-line staff more polite Chinese nationals working at neighbourhood coffee shops found to be generally more polite by comparison to locals. -ST
Language not key issue in service: Study
99 per cent of more than 12,000 respondents indicated that language was not a barrier during interactions with service staff. -ST
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