THE financial landscape has changed irrevocably and things will never be the same again.
That is the first thing DBS chairman Koh Boon Hwee tells you as he starts speaking, and it is a line he will repeat at least 10 times over the next hour.
He wants you to remember it, because it will dictate the bank's strategy going into the global economic downturn and the way it deals with customers and staff in future.
DBS prefers to promote from within
THE days of DBS flying in all sorts of outside talent to be its top brass are over, says bank chairman Koh Boon Hwee.
Instead, it now prefers to promote from within its ranks and move its brightest people from department to department.
'If you look at the people in the key positions now, they have all been with the bank for a good part of their career and we have successfully rotated them from one job to another so that they actually understand the whole bank better,' he notes.
