WHEN a new swanky Orchard Road mall opens next year, it will have something no other shopping centre offers: A training centre for service staff.
Retailers at 313@Somerset will be able to send their staff for training to get them up to speed on the finer points of dealing with customers, without forking out a cent.
At the centre, they can choose from 10 courses, ranging from topics like retailer safety to delivering superior customer service.
