I AM a first-time Housing Board flat buyer, and recently received an invoice from my real-estate agent.

It was for the full agent's commission for my purchase of a HDB resale flat, which was to be paid upon the first appointment between the seller and me.

Any overdue amount would be charged a monthly interest rate of 2 per cent by the real-estate company.

Why must I pay the full agent's commission at the first buyer-seller meeting when I have not received my house keys?

There is a possibility that, after having received the commission, the agent might have less incentive to provide good service.

A few of my friends paid their agents their commissions only after they had received their house keys.

Why do the rules on payment vary in the industry? Could they be standardised?

MR CHUA HENG CHUAN

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